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FAQs

Is gift wrap available?

No, gift wrap is currently not available. We will notify our customers once we offer this service.

Once your order is placed, we are unable to change or cancel it. Please make sure all your information is correct before submitting your order. In some cases, call our office to see if the customization has been started on your product.
If you would like to return your order for a refund once it arrives, please see the refund policy for more details.

Online – We accept MasterCard, Visa, American Express, Discover, and PayPal.
In-store – We accept the forms listed above and we also accept cash.

Yes, order by phone by calling Customer Service at 346.585.7944. To view Customer Service hours, visit our about us page.

Shipping rates are based on several factors (weight, order size, and delivery location).

Outlaw Leather LLC does ship to P.O. Boxes. Please list a valid street address for shipping.

Yes, Outlaw ships international. Please see if USPS or FEDEX ships to your location as needed.

Please see our return policy for more information.

Sales tax is charged only on orders from Texas. In Texas, county sales taxes are also required and are calculated based on the county the bill to address is in. All taxes are automatically calculated and added to your online order form.

Our products are created custom to each order. Therefore, please allow up to 15 business days for the item to be shipped.

Yes, our products are made custom to order. We handcraft every welding item that is listed as custom on our website.